From: Patricia Brown
Sent: Monday, January 18, 2016
You are so very welcome. I really do praise your customer service to all my friends.
I think you are the best by far!
Glenda with Joyride Travel in Duncanville is the BEST IN THE BUSINESS!! Her unmatched CUSTOMER SERVICE, quick/timely RESPONSE TIME, and deep/vast KNOWLEDGE (from personal experience) makes working with Glenda the EASIEST DECISION for any traveler. Simply tell Glenda your dream trip and she will make it better than imagined!! I will use Glenda for all of my traveling in the future.
July 18, 2016: Hello Tonda, The Royal Playa de Carmen Hotel and Surrounding were Awesome!!!! We were really impressed with our stay. My second time traveling all inclusive out of the country and Barrett first time. This dude was very excited and couldn't believe all the attention we recieved upon checking in. First Thank you for hooking us up with the Romance package we had our own check in area and concierge. After completing paper work we checked in our Pool View Suite but that was fine, because we were so impressed with the location of the suite. There are 6 restaurants to choose from daily but depending on your room preference you can eat at 5 and only 1 called the Chef Place for $89 if you book Oceanview or under. That wasn't a big deal either. So we immediately ate near our suite at a place called Spice they serve all 3 meals daily. After our mid day lunch this is actually the same day we checked in. We decided we would go to the beach because the pool was super crowded only to find another minor incident. The beach area smelled like sewer so we figured that was why the pool was so crowded. Any who we took an afternoon nap got up to go eat dinner at Maria Marie and it was the bomb!!!! Enjoyed every bite. After that enjoyed the hotel entertainment in the main lobby and met some cool vacationers from other states. Once the hotel entertainment was over then we walked 5th Avenue which was literally 15 steps from the hotel and enjoyed the night life. We repeated this routine all days but ate at different places every day. Also ranned into the people that sale you discounted vacations with that 90 minute speech. Barrett and I was very impressed and Barrett was sold but not me. Any who if they would have settled for Barrett number then they would have had a buyer....lol but the numbers didn't agree so we will be using Joyride going forward?? Also the bags flew free both ways and you got lunch. Airport check in was Awesome as well you choose your sits first come first serve basis. I hope the pictures answer some questions but overall all we enjoyed Playa de Carmen thanks for servicing us. Enjoy your day.
Thank you Glenda:This last trip you booked was out of site! We had so much fun and everything was perfect! We'll let you know when we are ready to go next year.Alicia
I would like to pass on GREAT Kudos for your travel agent, Ruth Watson. She has booked three cruises for us in the past 18 months and presently helping us on two future cruises!! Ruth leaves no stone unturned when she books our trips. When you leave for you trip she has every aspect covered. She also goes the extra mile working directly with the cruise lines and making sure that nothing is left to chance.You are very lucky to have such a wonderful person representing JoyRide travel!!Sincerely, Sarah Bradford & Bill Bales
Timothy and Pamela
Glenda and Ruth, We wanted to tell you both what a fantastic time we had in Italy. Neither one of us wanted to come home. We are already thinking about planning our next trip with Joyride Travel.Thanks again for helping give us an awesome vacation.
Timothy and Pamela
Glenda and Ruth, We wanted to tell you both what a fantastic time we had inItaly. Neither one of us wanted to come home. We are already thinking aboutplanning our next trip with Joyride Travel.Thanks again for helping give us an awesome vacation.
I just wanted to say thank you to Glenda for the wonderful trip she planned for us. It was perfect.
I have been using JRT for 8 years...and wach time I book with them I'm never disappointed...Thanks to Tonda who has the patience of Job! From trips with my hubby to the whole famiy to just me and the girls..I always call Tonda 1st!
Thank you Glenda for helping us once again book a fantastic and memorable vacation. Me and my wife had a fantastic time in Jamaica and as always, you helped us whenever we had questions and were there to help each step of the way. Thank you!
Chrysti & Matt
Glenda,We just arrived home from our stay at Temptations Resort. We had a great time! Thank you so much for helping us with another vacation. Everything from working with you, hotel transfers, and checking into our room early and leaving late was all made possible with Joyride Travel! Looking forward to working with you again.On a side note I also want to thank you for your help on booking my smaller items throughout the years!
Glenda is the absolute best! I have planned many vacations through her and have been happy each time. She goes out of her way to ensure each I get exactly what I want. There was a problem with transportation on one of my trips. She got right on the problem and responded with just the resolution I wanted. Thanks Glenda for all that you do...which is much more than expected!Michelle
8/27/2010Hi Glenda:The cruise was GREAT, everyone really enjoyed it. Yes we received all of the amenities and we all really enjoyed them. We spend the credit on t-shirts and stuff. I'm attaching a few pictures for you, you can choose which you like best, there are like 10 pictures. Again thank you for everything. Several people here have asked who we used for the cruise, so I have given out your name and email to several people.
Thank you so much for helping us with all of our vacations. Just an example of the great service that Joyride Travel goves us is this - we went with a large group last year to Mexico and we are the only couple that used Joyride Travel. Our room was the only one that was right, that overlooked the ocean, and the other people had rooms looking at the back of the hotel, parking lots, and equipment. We didn't request special treatment but received it because we used Joyride Travel. Thanks and we ar elooking forward to our next trip!
February 5, 2008Tonda, I can't tell you how much we appreciate all your work. I've recommended your services to everyone I know who is planning a trip. We will continue to use your services for every trip abroad we plan in the future. Thank you. Amanda
Glenda:Thanks for another wonderful trip. You're the best. I will always refer you to all my friends.Dustin & Denise
Glenda, helped me plan my honeymoon cruise. This was not my first cruise, but it was the first one we would be paying for ourselves. So I had lots of questions, wanted lots of numbers, and Glenda helped me every step of the way. She is very professional, follows up in a timely manner and handled the whole transaction by phone and email making my life easier. She was referred to me by a friend and now I know why.
Thanks, Joyride, for the GREAT trip. We LOVED the Carnival Cruise you sent us on this past July with our family. We will contact you for all our future trips. You are the BEST.
Our trip was great and everyone had a blast! It was so good, the grand kids actually asked to go to Kid's Club..Wow!!!!! Hayden had his 10th birthday on vacation (again!!) and had a great day. Occidental Grand is our favorite hotel in Cozumel now that we have been. It is great for couples and is especially great for families. Just wanted to give you an update now that we are back home. As usual, thanks for helping us get booked and for saving us a few $$ along the way!!!!!!!!!! (The kids and grand kids were the beneficiaries---surprise!) Ed and Debi Warner
Our trip was July 19th-22nd to Negril,Jamaica. this was out first time and we had a wonderful time. Everyday there was something to do different. And, every night there was a different sunset that was breath taking. The natives are very friendly but beware of the ones trying to hustle you out of money on the beach. But, hotel security where always there to take care of those who bother you. We will be going back soon. Thanks to Joy for all her hard work in making this the best vacation. LOVE YOU ALL AT JOYRIDE TRAVEL.
Date: Tue, 26 Jul 2016 13:48:09 -0400
From: Maria E. Hernandez
To: Tonda Petty (email@example.com)
Hello Tonda, I wanted to thank you for all your help in preparation for our vacation in Playa del Carmen; we had the BEST time ever. All details were covered as mentioned in itinerary all transport was A1; I cannot thank you enough. The resort was very nice, no complaints whatsoever. I have referred you with a few co-workers that have been left amazed by pictures taken & recommendations I have given.
Also when you get a chance I will like to request a quote for 4 persons (adults) to Punta Cana, Dominican Republic for dates 12/26-01/02. I would like to get a head start on my winter vacation.
Maria E. Hernandez