Laurie Hawkins - August 27, 2007

Yes, Tonda, we had a great time... once we got there. Since we checked in at midnight on Friday night, it was too late to do anything, plus we were exhausted from all we had been through. It actually only rained brief showers or thunderstorms three times on Saturday, although it was very windy and cloudy all day. We did some shopping and participated in the daily hotel activities. The hotel always kept up-to-date posted bulletins tracking the hurricane. By Sunday morning the clouds were gone; you would have never known that a hurricane had been so close. The Iberostar resort was great ....good food, friendly staff, daily activities and entertainment.... not to mention that it is just
beautiful; thank you for recommending it.

As far as American Airlines, I don''t have too many nice things to say. It was just one screw-up after another once we got to Miami. They apologized, but offered no real compensation (they did not charge us $2 for headphones). They ran out of drinks and had no food.... people were hungry and thirsty after being on the plane over three hours prior to
take off and everyone missed dinner. I will write to customer service; they should be aware of the series of events. All problems were American Airlines related...not anything to do with weather. The original pilot we had (they also had to change crews after all the mechanical problems were fixed) said he could not fly into winds in excess of 50MPH... they were only about 30mph when we took off. I hope you enjoy your trip next week in Tortola. I just looked it up.... I''m not sure of the exact location of the British Virgin Islands, but appears to be part of the Caribbean. I hope you have a wonderful time. Let me know how it goes. I always want to try something different. Start watching now for forming tropical storms, and I hope you are not flying American :-)

Sorry for the delayed reply, but this is my work email, and I have not been here since August 15. Also, because of all the delays with American Airlines on Aug 17 and the many unexpected calls I had to make sitting in the plane (boarded on the runway) for almost 4 hours, my phone ran out of battery, and I could not charge it until I got back
to the states. Thank you for all of your help. Most everything was great after the series of problems with American Airlines. We finally got to our hotel at midnight on the 17th.
Thanks again for everything.